Shipments usually occur within 48-72 hours of receipt of payment through PayPal. Orders received on Saturday or Sunday will typically be shipped within 48-72 hours of the first business day of operation.
We are willing to do everything we can to see that you are satisfied with your purchase. Most of our items are vintage, items such as vintage necklaces or other dated items are inherently susceptible to damage due to age; new items are susceptible to damage because jewelry is not made with the same craftsmanship it once was. If there is a problem of any sort, please let us know as soon as possible so that we can correct it.